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UPS Complaint - Undeliverable?? - Delivery
UPS Complaint

UPS Complaint


Inna's Picture Reviewed by Inna

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Undeliverable?? - Delivery


Sure I live on a dirt road, BUT, 90% of the time it is passable. I got a "postcard" saying UPS had a package for me but they would not deliver because of road conditions. I called and said my roads were fine. The 1-800 number took my statement and called Flagstaff, Az. where my package was. I received the card on 2-4-10. Flagstaff called and said they tried to deliver 4 times and the card said they received the package on 2-2-10. I said the roads were fine and would they please deliver to me on the 5th. The woman said, "NO" very loudly. She said the driver didn't have to deliver if he considered the roads impassible..I said I understood but the roads were fine. The next day I saw the UPS truck come right by my house and do a U-Turn and leave. I called the 1-800 # and they said the packgage was delivered to the Texaco station. I told them I had just seen him at 4:05 PM at my house. They noted it and said they would have Flagstaff call me. Flagstaff never did and I had to drive 22 miles round trip to get my package...Why? Thank you, R.E. Mayne


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