UPS Complaint

UPS Complaint

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I was tracking a shipment of a purchase I made through eBay. I was glad to see UPS was the carrier. I've NEVER had a problem with getting timely delivery through UPS. My heart sunk when I saw that USP had turned my package over to USPS for final delivery. Tracking showed the package had arrived in my hometown at the UPS distribution point. It's about a mile down the road from where I live. Now they've turned it over to the Postal Service for delivery. The last time I had a package handled by USPS it took 9 days to arrive. It arrived in my hometown and the postal service then sent it to Atlanta, who had to send it back adding 3 extra days to the delivery time. Turning final delivery over to The Snail (USPS) is a innovation that UPS should abandon before it ruins their reputation.


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